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Help - FAQ

Please contact PROCOM if you do not find the help you need

Question IconHow do I choose a product catalogue?
Question IconHow can I see the size of the PDF file before actually downloading it?
Question IconHow can I print the PDF file?
Question IconIs it possible to zoom the PDF file?
Question IconCan I save the PDF files for later usage?
Question IconWhy is the catalogue page jagged, flashing or why does it freeze when I role down the page and what can I do?
Question IconOnly one of the pages is showing at a time and there are large areas with grey for PDF files with two pages. How can I have the PDF file showing continuously?
Question IconSome of the PDF files are downloading rather slowly. Why is that?
Question IconWhen I click on a product in the Index, I am not seeing any PDF file. Instead I can save the file in my file system. What is wrong?
Question IconCan I bookmark a product page in the PDF catalogue?
Question IconHow can I see which version of Windows I have on my computer?
Question IconWhich version of Adobe Acrobat Reader is required to use the PDF catalogue?
Question IconWhat's the difference between Adobe Reader and Acrobat Reader?
Question IconI am having trouble getting the Adobe Acrobat Reader into my computer.
Question IconSome of the illustrations on the catalogue pages are very poor when I see them on the screen, but not on print - why?
Question IconThe "Visited" markings on the index pages is remembered between my visits. How can I reset these?
Question IconHow can I use the Zoom tool when the Tool menu is out of reach?

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